If you get a message that says, No Satellite Signal is Being Received – Error 25 or Error 29 you can try resetting your digital box. Plug in and switch on all items and check signal strength again.Take care not to bend the copper wire in the middle of the satellite cable and make sure you secure the connection at the back of the skybox (remember, if these wires are damaged or broken you’ll need to call a Sky engineer to sort them out).Disconnect and then reconnect the cables from the satellite to Dish Input 1 and Dish Input 2 at the back of your box.Wait a few minutes and then switch off all connected items and unplug them from the mains.
Switch the Sky + HD box and TV to standby.If you’ve got no signal strength try the following steps: The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Press the Services button on your remote and then the 4 & 6 buttons. If the cables are ok, gently push them back into their sockets and tighten the screws.Ĭhecking signal strength is the same of HD and older model Sky Boxes. If there’s even an iota of contact, you’ll lose signal. Keep the core and the braiding (copper or aluminium sheath) separate at all times. The two separate cable parts must not be touching.Call an engineer if the cables are dislodged from the metal housing or the nozzle is bent or broken. Unscrew the dish input cables and check for two things: However, saved settings and recorded programmes are safe.įirst, switch off your Sky Box and all peripheral devices at the mains and wait until the power light on your digital box has gone out before moving on to the next step. This step will interrupt any recordings that are currently in process. The box defaults to the Welcome Channel (channel 998) which confirms the reset and connection status. Wait another five or so minutes before going to the next step which is to press the Sky button again. The light will change to amber indicating the digital box is in the standby mode. Press and hold the Standby button on your Sky remote until the red light indicating ‘Off” comes on, and wait five seconds before pressing the Sky button on your remote. If the cables are all good, try the following to troubleshoot the problem: Rest Transponder in Off Mode You can also make sure there are no objects that you may have inadvertently placed on a cable. This is one of the most common problems you’ll encounter when your sky box has no signal, but luckily it’s the quickest fix! Sky has No Signal? Try this first…įirst, check that no cables have come loose or disconnected at the back of your box. However, there are some DIY quick fixes you can try to fix your Sky Box signal. Unfortunately, if your sky box has no signal due to bad weather, there’s not a whole lot you can do. You’ve just sat down after a long day, ready to stick on one of your favourite programmes to kick back and relax…only to find that your Sky Box has no signal. Quick Fixes if Your Sky Digital Box Has No Signal
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